We respect your privacy

Nexus Tax & Advisory respects your right to privacy and is committed to protecting the personal information of our clients and website visitors. We adhere to the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and manage your personal information. "Personal information" refers to any information that identifies you or could reasonably be used to identify you.

Collection of Personal Information

Nexus Tax & Advisory may collect and store personal information that you provide to us directly, through our website, or via other communication methods.

This may include basic details such as your name, contact number, email address, and residential or business address to help us send you updates, process services, and provide support. We may also collect additional details when you:

• Give feedback

• Update communication preferences

• Participate in surveys or promotions

• Share financial, business, or credit card information

• Communicate with our staff

We may also collect other personal information during your interactions with us.

How We Collect Your Information

We collect personal information in various ways, including:

• Interacting with you in person or online

• Through our website or online forms

• From third-party service providers

If we receive your personal information from a third party, we will handle it according to this Privacy Policy.

Use of Your Personal Information

Nexus Tax & Advisory may use your personal information to:

• Provide our services and updates

• Share new products, services, or promotional offers

• Improve our service offerings

• Better understand your needs

We may contact you through various methods, including phone, email, SMS, or postal mail.

Disclosure of Personal Information

We may disclose your personal information to our employees, contractors, professional advisors, service providers, or related parties where reasonably necessary to deliver our services.

We may also disclose information:

• To comply with legal obligations, such as responding to subpoenas, warrants, or court orders

• To protect our legal rights, property, or safety and those of our customers or third parties

• During a business transfer or restructure, under confidentiality agreements

Some of your information may be stored or processed overseas (e.g., USA, UK), particularly by our website hosting or cloud service providers.

By providing us with personal information, you consent to such disclosures under the terms outlined in this policy.

Security of Your Personal Information

Nexus Tax & Advisory takes the security of your information seriously. We have implemented appropriate physical, electronic, and managerial procedures to safeguard your data from misuse, loss, unauthorised access, modification, or disclosure.

Please note that while we strive to protect your information, any transmission over the internet is done at your own risk. We cannot guarantee that information sent or received will remain completely secure.

Access to Your Personal Information

You may request access to the personal information we hold about you, as allowed under the Privacy Act 1988 (Cth). A small administrative fee may apply. If you believe any information we hold is incorrect or outdated, please contact us to make the necessary corrections.

We may refuse access in circumstances outlined in the Privacy Act.

Complaints About Privacy

If you have a concern or complaint about our privacy practices, please contact us using the details below. We take all privacy concerns seriously and will respond promptly.

Email: rizwan@nexustaxes.com.au
Phone: 0406 77 33 81

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately. Please revisit this page periodically to stay informed.

Website Use

When you visit our website (www.nexustax.com.au), we may collect non-identifying information such as browser type, operating system, and referring website to help us analyse trends and improve our services.

Cookies

Our website may use cookies to enhance your experience. Cookies are small data files used to recognise repeat visitors and store site preferences. While cookies are not harmful, you can disable them in your browser settings. Disabling cookies may affect website functionality.

We may also use cookies to deliver relevant ads via services such as Google Ads, both on our website and across other sites.

Third-Party Links

Our website may contain links to third-party sites for your convenience. These sites are not owned or controlled by Nexus Tax & Advisory, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of any external websites you visit.